• Assessing the stability, security, and scalability of installed Windows systems.
• Discussing system and server upgrades with IT managers.
• Installing or upgrading Windows systems and servers.
• Providing technical support for staff and back-end system users.
• Troubleshooting system and server errors.
• Reviewing system error logs and user-reported errors.
• Monitoring and updating the Windows codebase.
• Managing user access server level.
• Monitoring system performance.
• Maintaining server architecture security and creating system backups.
• Provides administrative and operational Active Directory support
• Provide Support to employees and act the IT single point of contact for all IT related services.
Coordinate and assist the IT needs and requirements.
